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The Three Most Common Growth Struggles Local Busineses Face
And How We Solve Them
Did you know people in your area are actively searching for the service or product you offer on a daily basis. In some cases this could be thousands each month.
Contact us to find out how many people are searching for what you provide.
These are not people seeking information but red hot buyers ready to reach out and buy your service or product.
This means there are new customers ready to buy right in front of every business, so many in fact that there is no need for flyers, adverts or endless posting on social media, which often deliver a poor ROI.
Many local businesses are struggling to appear above their competitors to these active buyer and missing out on thousands or tens of thousands of addittional revenue each month.
Everybody is looking for the best service possible for their hard earned money and in todays consumer market buyers rely on your previous customers letting them know how good you are.
The following consumer statistics show how important reviews are to your business.
Many local businesses struggle to get their customers to leave reviews and are missing out on significantly more business that regular positive reviews generates.
Current data shows millions of pounds of business is lost each year due to missed enquiries from potential customers. On top of this more business is lost from discruntled customer leaving poor reviews due to lack of support and failure to answer their questions in a timely manner.
Do you know how many people visit your website each day and how many of these people simply leave becuase they want to ask their questions online.
The latest statistics show that 63% of consumers prefer to reach out online.
Failure to respond to these enquiries straight away can result in lost business and annoyed customers.
How many missed opportunties does this mean for your business?
If you are not appearing above your competition and displaying better and more up to date reviews you are are losing money to your competitors.
How We Solve These Three Problems
To start we collect all the important data from your Google Business Profile. This includes audits on your main competitors, content, photo’s and curent reviews.
We use this data to create an on-going project plan. Data is continuously collected at stages throughout the project.
We want to make sure you are appearing locally for your main phrases people are typing in when they are looking for your service. People often use search phrases with different intent. We want to make sure you are appearing for those people ready to buy. This process also uses the data we collected for the competition audit earlier.
If your GBP (Google Business Profile) is not fully optimised, and completed in the correct way you will struggle to appear in a prominent position in the Google MAP listings. We will make sure your GBP is fully optimsed to appear high in Google MAPS, right in front of people looking to buy.
Apart from the fact that search engines love fresh content. Google business profiles that have regular fresh content are favoured over empty Business profiles. We will suggest the right type of content to add to your Googe Business Profile based on competitor data.
If you are a local business it is essential you have the correct Schema added to your site. This helps Google understand exactly what you do and other important things about your business. We will check that your Schema is correct and make any changes required to ensure it is 100% correct.
Google reads data and code so it is important to feed it the right signals to take a prominent position. We implement various powerful signals such as driving directions, geo-tagged images to help you dominate the local rankings.
Every business owner knows how difficult it is to get a constant flow of reviews. Your online reviews can mean the difference between growth and decline. Our cutting edge in-house review platform will help your business secure 47% more customer reviews making you stand above your competition.
We provide you with the latest NFC, tap and review materials that produce the best results for your niche. This makes getting more customer reviews a far more simplified process.
Our review platform integrates with more then 30 review sites such as Google, facebook, Trustpilot and Yellow Pages to name just a few. You can give your customers the choice to leave a written review or a video testimonial, which can be shared on social media or your website giving you massive social proof.
Our review platform lets you automatically send out reviews to your customers at a specific time after the sale. Use Google sheets or connect your POS software with the SAAS local review platform to automate the sending of review requests. Set and forget your review process
Replying to your customers reviews tells Google you have an active Google Business Profile, plus you care about what people are saying about you. We know it’s difficult to make time to reply in a timely manner to all of your reviews. Make use of our in built AI technology and make sure all of your reviews are replied to within 10 minutes.
Sometimes negative reviews can be due to miscommunication or a genuine mistake, after all we’re all human. Even 2-3 negative reviews can bring down your review rating and can reduce phone calls substantially. We allow those people to vent their frustration separately keeping it in-house until the issue has been resolved keeping your review score safe.
Use our review widget to display up-to-date customer reviews on your website. Show your potential customers how much your current customers love you This will increase your social proof, authority and trust and will increase conversions dramataically.
Grab the attention of your website visitors with our engaging video and AI solution. You can choose to greet your visitors or if being on camera isn’t for you we can use one of our professional human spokespeople. Designed to book more appointments and drive more sales.
There is nothing more frustrating for customers that need help or have questions only to be left waiting for answers. Our cutting edge AI chat bot Created and programmed specifically for your business is on-hand 24\7 to answer questions your customers may have. Not only will existing and potential customers be answered straight away it will save you hours each week answering the same questions.
Have you ever missed an enquiry from a potential customer? Our AI bot will engage with potential customers to answer questions and will guide the converstion towards an appointment / booking, or arrange a time for a phone call. Our AI bot is designed to intereact on a human conversational level providing an exceptional pre-sales experience
Once implemented all of your website visitors will be greeted in a unique and engaging way. You can even personalise video pitches and even implement video flows to highlight specific services or products.